Already a TotalTrax Customer, Partner, Dealer or VAR? Log in to our support network, (coming soon) for instant access to our knowledge center and other support options.

We understand that your indoor logistics operations are a top priority. Our Support programs are designed to ensure that you stay up to date with product developments and that the support resources you need to obtain the highest possible performance are always available.

Support services are available 24 hours a day, 7 days a week, and 365 days a year via phone or via web or email. TotalTrax provides Remote Data Management, support for hosted services as well as remote monitoring and diagnostics capabilities for customers who have these services.

Instant access to online support and information is always available via the support portal. (coming soon) If you need access to the support portal, please contact your account manager or a TotalTrax Support Representative.

For more information about our Support Program, please contact a TotalTrax representative.

Customer Service



Technical Service